The nature of the hospitality industry repeatedly exposes its workers to many things that contribute to heavy alcohol use. Those employees with poor stress management typically won’t last long because, in a payment system based on tips, stressed-out workers will have trouble making a living." In fact, the ability to handle stress in a calm manner is one of the core principles of the job. “Even pre-pandemic, your typical hospitality worker is no stranger to stress. The Serenity Lane Portland West article describes stress management as a job requirement for bartenders and self-medication as a side effect. In the end, this leaves little room for self-care, physically and mentally." "From my experience of nearly a decade behind the bar, I found that the best professionals in this field often give all of their care and attention to giving their guests the best experience possible. The pressure to constantly be hospitable takes a large toll on bartenders, the article's author says. The romantic side of the hospitality industry sees our wise bartender lending a caring ear and offering advice about a situation he’s heard one hundred times from one hundred different patrons." In popular culture, the bartender is known to be somewhat of a sage, or at the very least, a confidant. The article is written by a former bartender who says, “On any given day, a bartender is asked to wear many different hats. Even before COVID-19 became a factor, hospitality workers were constantly exposed to a number of stressors that contribute to the misuse of various substances, especially alcohol. Serenity Lane Portland West, an addiction treatment provider, has published an article on its blog exploring the chronic problem of self-medication in the hospitality industry.
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